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Comprehensive profiling deserves comprehensive support
Sema4’s mission is to make comprehensive genomic profiling accessible to all, without logistical or financial barriers. We go the extra mile to deliver our advanced solutions with outstanding service and support:
- Streamlined workflow integration (EMR, Sema4 Provider Portal) for simplified ordering and easy access to results
- Post-test genetic counseling for all non-negative germline findings
- Broad network coverage, supportive billing policies, low cash pay price, and patient financial assistance program
- Easy-to-read report including therapy and clinical trial recommendations, with prioritization of health system’s own trials
- Support for patients and providers in understanding testing and the implications for clinical care
- Troubleshooting for sample collection and consent
- Sample retrieval and case management services
Sema4 is dedicated to helping every patient access advanced genomic testing
- Sema4 is contracted with all major national payors and is in-network for >200 million lives.
- Our billing specialists will contact a patient’s insurance company to verify eligibility and obtain pre-certification or pre-authorization to ensure to the fullest extent possible, insurance coverage for testing.
- We appeal coverage determinations on behalf of patients if pre-certification or pre-authorization requests are denied.
- We offer patient support to break down barriers to testing. Payment plans, self-pay pricing, and other financial assistance options are available.
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