How does CarrierCheck work?

  1. If this is your first Helix purchase, you will start by placing an order and creating a Helix account. Then, a DNA kit will be sent to your home. Please provide a saliva sample.
  2. Next, register your kit through your Helix account. At this time, you’ll receive an email inviting you to create a Sema4 account. Follow the link to create your account and mail your kit back. If you have ordered from Helix before, you won’t need to provide a new sample but you will need to create a Sema4 account to access your results.
  3. A doctor will review your health history information to confirm that CarrierCheck is appropriate for you. If your test request is not approved for any reason, you will not be charged.
  4. Your sample is analyzed. If this is the first product you have ordered from Helix, this will take about 6 to 10 weeks. You can track the status of your test online. Once your results are ready, you will receive an email.
  5. Schedule a consultation with a genetic counselor to learn more about your results.

  6. View, print, and share your customized results report online.