Online saliva kit orders delivered directly to your patients

In addition to our regular services and to better serve you, we have added online orders for saliva kits for eligible molecular tests to assist you in your efforts to serve your patients. We have enhanced our portal to allow you to order saliva kits online, which can be delivered to your patients’ home addresses. Many of our tests are validated on saliva, including the Sema4 Expanded Carrier Screen and our hereditary cancer panels, which can be used as a remote alternative to blood draws. Please refer to the guidance on our resources page or test catalog to determine if a test is eligible for a saliva kit.

How to contact our Client Services Team

If you do not regularly use our portal and would like to place online orders for saliva kits, you can contact our client services team to receive training.

  • Fill out the form submission below; or
  • Dial via phone (general inquires): 800-298-6470 and then press “1” for “client services”; or
  • Dial via phone (oncology-specific inquiries): 833-486-6260

You can also contact the client services team or your Sema4 representatives if you require support for any new or unique situational requirements. Please do not hesitate to reach out proactively if there is something that you need. We are committed to you and your patients and getting through this challenging time together, healthy and safe. Please take care and stay well.

We’re here to help.

Kindly fill out the form below and we’ll schedule a time to discuss your needs. Or feel free to call us at 800-298-6470.